Assessing Your Organization

You can't measure something without knowing where you're starting from

The Baldrige Criteria for Performance Excellence provide a systems perspective for understanding performance management. They reflect validated, leading-edge management practices against which an organization can measure itself. With their acceptance nationally and internationally as the model for performance excellence, the Criteria represent a common language for sharing best practices among organizations.  The Criteria are also the basis for the Malcolm Baldrige National Quality Award process.

Before a strategic planning process can take place, knowing where the organization is, is critical.  The Baldrige Criteria for Performance Excellence has been around for many years and provides proven criteria for organizational assessment.  You may download the two assessment tools below, send them out to your workers and the leaders in your organization to begin the process of getting a pulse on your organization.

Conducting a SWOT analysis in conjunction with these assessments, provides exceptional understanding of the organization's current position.

Are We Making Progress? - For Workers-PDF

Are We Making Progress? - For Leaders-PDF

The Hoshin Kanri Process
Robust methodology for implementing change...

Hoshin Kanri is a step-by-step strategic planning process. The literal translation of Hoshin Kanri can have several American meanings. "Ho" meaning method or form and "shin" meaning shining needle or compass. Kanri means management or control; a methodology for strategic direction setting.

Hoshin Kanri provides an elegant method for creating a comprehensive communication system between all levels of employees, keeping everyone focused on meeting organizational goals.

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Just-in-Time Training
Work on real issues with content as need it...

Work on real time challenges during a facilitated "just-in-time" training session. We believe that the best way to really learn something is to apply it immediately to issues that affect your business.

Team members prepare for group sessions with on-line web based training prior to the live session. Blended learning methodologies are employed to enhance learning and maximize efficiency.

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Organization Development
Change is the only constant in organizational growth...

Working with executive management teams, we facilitate the groups understanding of the competition, the current environment, and what it will take to become a top performing organization. 

Customized sessions on visioning, missioning, and planning are designed to create a solid road map with tactics that can then be transferred into team charters and communicated throughout the organization.

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